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The members of Infinity Insurance Co. ("Infinity") respect your right to privacy.
We want you to know about our procedures for protecting your privacy and your rights
and responsibilities regarding information we receive about you. We want you to understand how we gather
information about you, how we protect it, and how you can help ensure its accuracy. Although we may
provide this Notice as information to additional persons, the terms of this Notice apply to those
individuals who inquire about or obtain insurance from Infinity primarily for personal, family or
household purposes, and certain group insurance plans. We will provide our customers with a copy of the
most recent notice of our privacy policy at least annually and more often if we make any changes affecting
their rights under our privacy policy. This Notice applies to current and former customer's of Infinity,
but does not in any way imply or affect insurance coverage.
Because Infinity does not share your information outside of permitted exceptions,
there is no need for you to take any action under this Notice. If we change our practices in the future,
we will advise you and, if applicable, enable you to "opt-out" of certain sharing.
1. WHAT KIND OF INFORMATION IS COLLECTED ABOUT YOU?
We get most of our information about you directly from you, such as your name, address, social security
number, income level and certain other financial information, on insurance applications and other forms
that you provide to us. While in some cases the information you provide to your insurance representative
during the insurance application process gives us all the information we need to evaluate you or your
property for insurance, there are instances when we may need additional information or may need to verify
information you have given us. In those cases, we may obtain information from outside sources at our own
expense.
It is common for an insurance company to ask an independent source to verify and
supplement information given on an insurance application. There are many such independent companies,
commonly called "consumer reporting agencies", which are in the business of providing independent
information to insurance and other financial services companies. We will treat the information we receive
about you from an independent reporting agency in accordance with the terms of this Notice. Upon our
receipt of your written request sent to the address set forth in Section 5, we will inform you of the name
and address of any agency we have used to prepare a report on you so that you can contact the agency.
Once you have been an insured customer of ours for a period of time, your record may
contain information related to our experiences and transactions with you, such as insurance policy
coverage, premiums and payment history, and any claims you make under your insurance policy. Any
information that we collect in connection with an insurance claim will be kept in accordance with this
Notice.
Infinity may disclose information about you to an affiliate regarding its transactions
and experiences with you (such as your payment or claims history). We do not currently share other
credit-related information, except as permitted or required by law.
Finally, we do use "cookies" when you interact with our web sites to make that
experience easy and meaningful for you. When you visit our web site, our web server sends a cookie to your
computer. A cookie is an electronically transmitted file that holds small pieces of information. When you
navigate through our web site, your browser "requests" pages for you to view, and that request will include
the information stored in the cookie we previously sent to your computer. This process is like an
electronic "handshake" between our system and your computer; the information exchanged allows us to
recognize your browser.
Cookies are used to collect and store only the following information: the visitor's
domain name, the Internet address of the web site from which the visitor linked directly to our web site,
the pages of our site that the visitor views and the length of time spent on each page, browser and
operating system platform type, and the date and time the visitor accessed our site.
Cookies, as well as data taken from them, do not identify you personally. They merely
recognize your browser. Unless you choose to identify yourself to us, either by responding to a promotional
offer, buying a policy, or registering for an online service, you remain anonymous.
Session cookies exist only during an online session with Infinity. Session cookies allow
you to conduct transactions or requests on our web site. Without the session cookie information, we would
not be able to complete your web transactions securely. Session cookies help us make sure you are who you
say you are after you have logged in.
We do not sell this or any other information about you to other web
sites, merchants or financial institutions. While we strive to protect your information, Infinity cannot
ensure or warrant the security of any information you transmit to us electronically, and you do so at your
own risk. This web site contains links to other web sites. Great American is not responsible for the
privacy practices or the content of such web sites.
2. WHAT DO WE DO WITH INFORMATION ABOUT YOU?
Information about you will be kept in our insurance policy records. We will refer to and
use that information for purposes related to issuing and servicing insurance policies and settling claims.
Generally, personal information about you in our records will not be disclosed by us to any external
organization without your prior authorization. However, we may, as permitted by law, share information about
you contained in our files with certain persons or organizations such as:
your insurance representative,
persons who represent you in a fiduciary capacity, including your attorney or trustee, or who
have a legal interest in your insurance policy
adjusters, appraisers, auditors, investigators and attorneys,
persons or organizations who need the information to perform a business, professional or
insurance function for us,
other insurance companies, agents or consumer reporting agencies as information is needed in
connection with any insurance application, policy or claim involving you,
medical professionals to inform you of a medical condition of which you may not be aware,
persons or organizations that conduct research, including actuarial or underwriting studies,
provided that no individual information may be identified in any research study report,
persons or organizations that perform marketing services on our behalf or to other financial
institutions with whom we have joint marketing agreements,
our affiliated companies,
to a court, state insurance department or other government agency pursuant to a summons, court
order, search warrant, subpoena, or as otherwise required by law or regulation.
Except as permitted or required by law, unless we obtain your written consent, we will
not use or share any personally identifiable health information about you for any purpose other than
underwriting or administration of your insurance policy, claim or account, or in a manner as previously
disclosed to you by us when we collected such information.
When your nonpublic personal financial or health information is disclosed by us to
third parties for certain purposes described above, we will require them to use your information only for
its intended purpose.
3. WHO HAS ACCESS TO YOUR INFORMATION?
Infinity currently incorporates a system of passwords and other appropriate physical, electronic and
procedural safeguards to protect against unauthorized access to potentially private information. We will
educate our employees about the terms of this Notice and the importance of confidentiality and customer
privacy. Employees who gain unauthorized access or who otherwise violate our privacy policy are subject to
disciplinary action up to and including termination of employment. We plan to monitor and evaluate our
information security program and available security software in light of relevant changes in technology to
determine ways to increase protections to the security or integrity of our records and information.
4. HOW CAN YOU REVIEW RECORDED INFORMATION ABOUT YOU?
Generally, you have the right to review and receive a copy of the recorded personal information about you
contained in our files with respect to a particular policy number, except for certain legal and medical
documents. You have the further right to request that we correct any of this information. To exercise
these rights, you must send to us a notarized request at the address set forth below stating your complete
name, address, insurance policy number, daytime phone number, and a copy of your driver's license or other
personal identification. If you believe any information is incorrect, we will investigate and correct it if
we can substatiate the error. Even if we do not correct the information, you have the right to file with us
a written statement of dispute which we will include in any future disclosure of the information.
5. HOW CAN YOU CONTACT US?
If, after reading this, you have any questions about our privacy policy, please write to us at the
following address:
Infinity Insurance Co.
P O Box 830189
Birmingham, AL 35283-0189
Infinity transacts business in California under the following companies:
Infinity Insurance Company
3700 Colonnade Parkway
Birmingham, AL 35243
California Certificate of Authority # 6645
State of domicile: Indiana
Infinity Select Insurance Company
3700 Colonnade Parkway
Birmingham, AL 35243
California Certificate of Authority # 6189
State of domicile: Indiana
Infinity National Insurance Company
3700 Colonnade Parkway
Birmingham, AL 35243
California Certificate of Authority # 6674
State of domicile: Indiana
Republic Indemnity Company of California
15821 Ventura Boulevard
Encino, CA
California Certificate of Authority # 4535
State of domicile: California
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