Infinity Insurance Company: Contact Us

Customer Service

Call (800) 782-1020
7:30AM - 8:00PM CST, Monday - Friday
7:30AM - 4:00PM CST, Saturday
E-mail: customer.service@infinity-insurance.com

One-Touch Information System (OTIS)

Call (800) 782-1330
24 hours a day, Monday - Saturday

One-on-One Claims

Call (800) 334-1661
24 hours a day, 7 days a week
E-mail: claims@infinity-insurance.com

One-Link Software Support

Call (800) 264-7516
8:00AM to 7:00PM CST, Monday - Friday
E-mail: agenthelpdesk@ipacc.com

Mail Your Payments to:

The Infinity Group
P.O. Box 830693
Birmingham, Alabama 35283-0693